Terms & Conditions

Effective Date: 18 November 2025

Welcome to OVALE Multispeciality Hospital. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website or availing our medical services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you disagree with any part of these terms, please discontinue using our website or services.

2. Medical Disclaimer

• Information on this website is for general informational purposes only.
• It should not be considered medical advice or a substitute for professional consultation.
• Always consult a doctor for diagnosis, treatment, or medical guidance.

3. Use of Website

• You agree not to misuse, damage, or disrupt the website or hospital systems.
• You shall not attempt unauthorized access to any data or restricted areas.
• All content, including text, images, and design, belongs to [Hospital Name] and is protected by copyright laws.

4. Appointments & Services

• Appointments booked online are subject to doctor availability.
• The hospital reserves the right to reschedule or cancel appointments when necessary.
• Emergency cases may be prioritized over scheduled appointments.

5. Payments & Billing

• All charges must be paid as per hospital billing policies.
• Insurance claims depend on the rules of the respective insurance provider.
• Patients must provide accurate documentation for cashless or reimbursement claims.

6. Patient Responsibilities

• Provide accurate and complete personal and medical information.
• Follow the treatment plan and instructions given by healthcare professionals.
• Respect hospital staff, property, and other patients.

7. Confidentiality & Privacy

Your medical information is protected under applicable privacy laws. For details, refer to our Privacy Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse their content or policies and are not responsible for any damage or loss arising from their use.

9. Limitation of Liability

• The hospital is not liable for any indirect, incidental, or consequential damages.
• We are not responsible for technical issues such as server downtime, website errors, or delays.
• We do not guarantee uninterrupted or error-free operation of the website.

10. Modification of Terms

[Hospital Name] reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Updated terms will be posted with a new effective date.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of local courts.

12. Contact Information

For any questions regarding these Terms & Conditions, contact:

OVALE Multispeciality Hospital
Baihata Chariali, Guwahati Road, Kamrup, Assam
Phone: +91 70860 13536
Email: info.ovalehospital@gmail.com